Shipping / Returns

Shipping:

We ship all orders from our warehouse M-F from 8:00AM-1:30PM. 

Our office is located in Southern California and our shipping/return information is as follows:

Trivial Thunder
2910 S Archibald Ave Suite A-340
Ontario, CA 91761

Returns:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at trivialthunder@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package.

You can always contact us for any return question at trivialthunder@gmail.com.


Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so we can quickly resolve any issues.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Your funds should return to your account within 1-3 business days once the refund has been issued.